Orders placed on business days are usually processed within 24 hours.

Delivery times depend on your country and selected shipping method. Most EU orders arrive within 2–5 business days.

You will receive a tracking link once your order has been dispatched.

Consumers may return their order within 14 calendar days after receipt.

Products must be:

• Unused and complete

• In original, undamaged packaging

• Returned with an RMA number

After receiving and inspecting the return, we will process the refund within 14 days.

Business returns may be subject to a 20% restocking fee, unless the product is defective.

If your order has not yet been shipped, reply directly to your order confirmation email with the correct address details.

If the parcel has already been dispatched, address changes may no longer be possible.

Once your order is shipped, you will receive an email with a tracking link.

If you have not received tracking information within 1 business day after placing your order, please check your spam folder first.

The fastest way to reach us is by email.

Simply reply to your order confirmation or use the contact form on the product page.

Our team typically responds within 24 hours on business days.

If you notice an incorrect address immediately after placing your order, contact us as soon as possible.

If the shipment is returned due to an incorrect address provided by the customer, additional shipping costs may apply.

We ship to most European countries. Shipping options and costs are calculated at checkout.

If your country is not listed, please contact us before placing your order.

In most cases, yes. We aim to ship your complete order in one parcel whenever possible.

Partial shipments are only arranged upon customer request or if one item is significantly delayed and would otherwise extend the overall delivery time.

If your order is shipped in multiple parcels, you will receive separate tracking details for each shipment.

If your order has not yet been processed or shipped, cancellation is usually possible.

Please contact us as soon as possible after placing your order.

Once dispatched, the standard return policy applies.

Plus.Parts® products are high-quality alternatives designed to match or exceed original specifications. 

They are fully compatible with the listed models but are not OEM-branded unless explicitly stated.

Our components are engineered to match or exceed original specifications in fit, filtration performance and durability.

We work with specialized manufacturers and test our products in real-world conditions to ensure consistent performance.

Check the compatibility section on the product page.
We clearly list supported models and part numbers.

If you are unsure, send us your model name and we will verify compatibility for you.

If the product is listed as compatible and does not fit your model, contact us within 14 days.

We will verify compatibility and offer a replacement or refund where applicable.

To speed up the process, include your exact model name and photos if possible.

All products come with a legal warranty.

If a product is defective upon normal use, we will offer repair or replacement in accordance with EU consumer law.

Please reply to your order confirmation and include clear photos of the product and packaging

We will resolve the issue as quickly as possible.